Layers of standards and measures, mostly rooted in compliance, have mounted for decades -- all in the name of advancing quality and safety. The result is an overburdened workforce that is tired of checking boxes and jumping through hoops and whose been left to believe that quality ‘didn’t work’ or is a ‘waste of time’. Today’s opportunity is to shift from a compliance mindset to an excellence mindset where our workforce is inspired to do their best work, not just get through the motions. Join NAHQ’s CEO, Stephanie Mercado, as she explores a future led by transformational leadership strategies where we reset the definition of healthcare quality and align teams to achieve healthcare excellence.
This is a shared session with the Benefits Design Strategies Track.
- Understand the impact of adverse childhood experiences, the pandemic, stigma, and other health risks on treating mental health issues
- Identify and treat trauma-related stressors through creative expression and mindfulness
- Gain insights into how employers and healthcare professionals can establish a framework to help individuals cope and heal
- Discuss the value and importance of taking a proactive approach to address mental health including improved health and well-being, increased productivity, and reduction in overall healthcare costs