As a Customer Success Manager at Cariloop, Alex works with HR Directors and employees of companies that Cariloop supports to connect employees with Care Coaches. She is responsible for collaborating with employers to proactively and creatively engage with employees and educate them on the support and services Cariloop provides as a caregiver support benefit that is free for them to utilize. Having worked with caregivers in previous roles, Yoss is passionate about bringing more awareness to caregiver support services and helping such a large group of people whose stories and struggles aren’t as often talked about, written in the news or shared openly. She has a Master in Social Work from New York University and a Bachelor of Arts in Communications from the University of Missouri.